Stakeholder Coordination Manager

Job Summary

The overall role of the Stakeholder Coordination Manager is to manage and coordinate relationships, operational processes and approvals with the development project’s various internal departments and key external stakeholders: government authorities (DTM, ADM, EAD, others), utility providers (ADDC, ADSSC, Transco, Etisalat, ADNOC, etc.), Consultants, Contractors, Escrow institutions and other relevant project service providers.

The role also requires supporting and coordinating with technical departments for facilitation and liaison with JIIC customers and plot owners and government departments to ensure processes are achieved in a timely and efficient manner, in line with Department objectives, the Development program, and Management requirements.

Key Duties and Responsibilities

• Coordination with Sales and Finance Departments for Sales and Mortgaging Registration with ADM‑
• Registering the Company on all relevant online platforms and manage all related communications and submission – TAMM Portal, Mersal Portal, Infra assets handover portal, EAD, etc…
• Managing the current and future Payments to the Development’s project Contractors, Consultants etc from the Escrow Registration accounts … (ADM SmartHub System).
• Managing and coordinating with consultants for registering infra landscaping project and follow-up IDAS.
• Handling necessary documentation, correspondence and communication between the project and relevant stakeholders.
• Coordinating with the relevant parties within LEAD and if required liaising with JIIC customers and plot owners for a smooth plot handover process
• Liaising with Authority Stakeholders to secure efficient and timely approvals.
• Follow‑up & renew all project’s certificates and government documents.
• Follow‑up & renew Master Developer Certificates and government documents.
• Providing technical support to secure approvals, agreements and all undertakings with governmental departments, stakeholders and third parties.
• Monitoring and implementation of requirements to obtain necessary NOC’s and approvals.
• Liaising with department managers for permit strategy required for new projects and proposals.
• Ensuring proper interpretation of municipality codes and regulations as well as effective delivery and follow through on submissions.
• Coordinating with relevant Authorities to ensure that the client has a clear understanding of project progress and timelines.
• Monitor to ensure all construction documentation meets stipulated local authorities’ standards.
• Responsible for all aspects related to project coordination required to obtain authority approvals and permits.
• Responsible to obtain interim / final clearances for all utilities required for efficient functioning of the project.
• Responsible to obtain the final project permit from relevant authorities for timely handover of asset to client.
• Coordinate with various governmental entities to obtain requisite approvals at all stages of the Project in order to facilitate continuous flow of work sequences as planned at site.
• Educate site teams regarding local authority processes, sequence site works and align associated documentation to ensure receipt of prompt project approvals.
• Initiate meetings and correspondences with local authorities to resolve all areas of conflicts.
• Ensuring project close outs, BCC’s, TOC’s and liaising with ADDC, Civil Defence, ADM, Etisalat, and all/any service providers for occupancy of a newly finished building and obtaining final utility clearances and project completion certificates for handover to the Client.
• Ensure consultants are discharging their full scope in relation to Stakeholder coordination and that LEAD are not duplicating or taking on the consultant’s duties.
• Handling communications and correspondences with various companies and authorities with regards to any project.
• Liaise with the document controller to register and hand over the original of (Agreements, LOA’s, NDA’s & Insurance Certificates etc.) according to an agreed plan.

Technical Competencies

• Detailed understanding of all relevant processes for compliance with Abu Dhabi governmental procedures related to Real Estate Development project applications, approvals. NOCs, permitting, registrations etc. with key governmental agencies, authorities and utility providers.
• Thorough proficiency in navigating, operating and managing Abu Dhabi government interface portals (SmartHub, and others)
• In-depth knowledge of relevant government departments and their key personnel is necessary.
• 10 years’ relevant experience
• Fluency in Arabic and English is a must.
• University degree necessary.
• UAE Driver’s License required.

Behavioural Competencies

• Well Spoken to deal with authorities and JIIC Customers
• Respectful to Others
• Humble and understanding

Disclaimer: The duties and responsibilities described above are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.